Shipping policy
Shipping Policy
At Nexa Vault, we aim to deliver your orders as quickly and safely as possible.
Order Processing
All orders are processed within 1–3 business days. You will receive a confirmation email once your order has been processed and shipped.
United States Shipping
- Standard Shipping: 3–7 business days
- Express Shipping: 1–2 business days ($15)
- Free Shipping: Available on orders $70 and above (3–5 business days)
International Shipping
We ship worldwide using trusted carriers such as DHL Express, FedEx, and USPS where available. Shipping rates are calculated at checkout based on destination and package weight.
Estimated delivery time for international orders is 7–20 business days, depending on location.
Tracking Information
All orders include tracking. Tracking details will be sent via email once your order has shipped.
Customs & Duties
Some international orders may be subject to customs fees or import taxes depending on your country. Where available, prepaid duties (DDP) may be included at checkout.
Lost or Delayed Orders
If your order has not arrived within the estimated delivery window, please contact support and we will assist you immediately.